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Ecom Gent

Privacy Policy

This Privacy Policy (the “Policy”) explains the privacy procedures performed by JAG Auction Gallery LLC (the “Company”, “we”, or “us”) on the site EcomGent.com (the “Site”) and on any content or services provided in connection with the Site (the “Service”) to its customers (“customer”, “client”, “you”, or “your”) and its users (“user”, “you”, or “your”) and should be read in conjunction with the company’s Terms and Conditions.

 

Information we collect

 

The Company collects information about you through the following means:

 

–When you provide information through the Site or Service.

–When you provide information during your communications with us.

 

Information we collect from you includes information about your computer, including your IP address, operating system and browser type; information about you, including your username, display name, nickname, email address and location; and information about your use of the Site or Service.

 

How we use your information

 

The information that we collect from you is used for in the following ways:

 

To operate and manage your use of the Site or Service;

To personalize your experience in using the Site or Service;

To assess your suitability for using the Site or Service;

To identify, prevent, detect or tackle fraud and other crimes;

To administer a contest, promotion or survey;

To send periodic marketing emails;

To process transactions; and

To improve customer service.

 

Additionally, your email address will be used to send you information and updates pertaining to the Site or Service, in addition to receiving occasional Company news, updates, related product or service information and promotions. If at any time you would like to unsubscribe from receiving such emails, click on the “unsubscribe” link at the bottom of one of the emails.

 

Your rights

 

You have the right to request a copy of any personally identifiable information that we hold about you. If you would like a copy of your personally identifiable information, please contact us at [email protected]. You must contact us with the email address that you used to access the Site or Service before we share such information.  If you discover that the information we hold about you is incorrect or out of date, you may correct your information by visiting the Site or Service, or email us for further assistance.

 

You may ask us to delete the personal data we hold about you in certain circumstances. It may not be possible for us to delete all the information we hold about you where we are fulfilling a transaction or have a legal basis to retain the information, however please contact us to discuss how we can assist you with your request.

 

When we process your information on the basis that you have consented to such processing, you have the right to withdraw your consent, or ask us to stop or restrict processing the personally identifiable information we have about you, at any time by emailing us at [email protected].

 

Please direct any questions, including any requests to exercise your legal rights, to [email protected].

 

If you are in the European Union, you have the right to make a complaint at any time to the relevant data protection authority in your country.

 

We will retain your information for as long as your account is active or as needed to fulfill your requests, provide you with the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

EU customer rights

 

RIGHT TO BE INFORMED

 

As a Site customer or user, the Site processes your personal information at the time you create an account to access the Service and keeps a record of your account details to enable you to log in and access the Service. The Site also processes your personal information when you provide it in order to access the Service or for marketing purposes. The Site will also continue to process your information to send account and marketing emails.

 

RIGHT TO ACCESS 

 

If you wish to obtain a detailed report of your personal information and associated supplementary information that the Site has processed, please contact [email protected].

 

RIGHT TO RECTIFICATION

 

As a Site customer or user, if you wish to rectify any of your personal data that was entered incorrectly at the time you created an account or when you provided it in order to access the Service or for marketing purposes, please contact [email protected].

 

RIGHT TO ERASURE

 

If you wish to exercise your right to erase your personal information from our data stores, please contact [email protected].

 

RIGHT TO RESTRICT PROCESSING 

 

As a Site customer or user, the Site processes your personal information at the time you create an account to access the Service and keeps a record of your account details to enable you to log in and access the Service. The Site also processes your personal information when you provide it in order to access the Service or for marketing purposes. If you wish to exercise your right to restrict processing of your personal information, please contact [email protected].

 

RIGHT TO DATA PORTABILITY

 

To access your information for the purposes of portability, please contact [email protected].

 

RIGHT TO OBJECT

 

As an EU Citizen customer or user, your personal data is only processed on the basis of performance of a contract, legitimate interest or consent.

 

RIGHTS RELATED TO AUTOMATED DECISION-MAKING INCLUDING PROFILING

 

As an EU Citizen customer or user, your information is not processed for the purpose of profiling.

 

Protection of your information

 

We implement a variety of security measures on the Site—including limiting login attempts, using an SSL certificate, forcing HTTPS, using a reverse proxy, and using a Website Application Firewall—to maintain the safety of your personal information when you enter, submit, or access your personal information.

 

Use of cookies

 

The Company uses necessary cookies on the Site to facilitate an improved user experience. We may use tracking cookies or third-party cookies on the Site.

 

Disclosure of information to outside parties

 

No personal information will be shared with any third parties without your permission. The Company does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The Company may release your information when it has grounds to believe such release is appropriate to comply with the law, to enforce site policies, or to protect our own (or others’) rights, property, or safety. Non-personally identifiable user information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

 

Occasionally, at the Company’s discretion, we may include or offer third-party products or services on the Site or Service. These third-party sites have separate and independent privacy policies. The Company has no responsibility over and assumes no liability for the content and activities of these linked sites. Nonetheless, the Company seeks to protect the integrity of the Site and Service and welcomes any feedback about these third-party sites.

 

User generated content

 

User generated content is owned by the Company and any request to remove posted content will be granted only at our discretion.

 

Your consent

 

By using the Site or the associated Service, you consent to the Policy.

 

Changes to the Policy

 

The Company reserves the right to amend the Policy. Please check back regularly to see updates to the Policy. Your continued use of the Site or Service following updates to the Policy indicates your acceptance of such updates.

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